Legal

PRIVACY
POLICY

Last updated: October 5, 2026

1. Who We Are

RGX Systems is an AI and operations consulting practice. We work directly with each client (“you”) to understand how your business runs, advise on where AI can help, and, where agreed, build and support custom AI-powered workflows.

This policy covers information RGX Systems collects about you and your business in connection with an engagement. It does not separately govern the data of your own customers that may pass through a workflow we build for you — you remain responsible for your own privacy obligations toward your customers, and we process that data only as your service provider, under the terms of your engagement.

2. Information We Collect

Contact and Business Information

• Company name, contact name, business email address, and phone number provided when you reach out, complete our Quick Business Check-In form, or book a consultation
• Your answers to the Check-In form about how your business runs today
• Information you share during consultations and discovery about your business, processes, goals, and the tools you use
• Billing information processed securely by our payment processor (we never store full card details)

System Access and Workflow Data

Consulting engagements generally do not require access to your systems. If your engagement includes building or supporting a custom workflow, or hands-on setup you have asked us to perform, we may need limited access to systems you use (email, CRM, scheduling, spreadsheets, etc.), and we may process data flowing through those systems as part of testing and operating the workflow:

• We access only what's necessary for the agreed scope of your engagement
• Where practical, we build and test using sample or anonymized data before working with real, live data
• We do not use your business data to train any AI model

Communications

• Emails, calls, and messages exchanged with our team about your engagement
• Support requests and related correspondence after launch

3. How We Use Your Information

• To understand your business and prepare assessments, recommendations, and roadmaps for you
• To scope, design, build, and deploy any custom workflow you engage us for
• To provide ongoing advisory support, and to support and update workflows as your process changes
• To invoice and process payment for engagements
• To communicate with you about your engagement
• To improve how we run engagements generally (using de-identified or aggregated information, never your specific business data)

We do not sell your data. We do not use your business information or data to train AI models. Your business data is yours.

4. AI Providers

Workflows we build may call third-party AI model providers (for example, to draft text, classify content, or extract information) as part of their normal operation. We select providers whose terms prohibit using submitted data to train their models, and we'll tell you which provider a given workflow uses if you ask. Data sent to an AI provider as part of your workflow's operation is limited to what the specific task requires.

5. Data Storage and Security

• Business and account information is stored on secured cloud infrastructure with encryption in transit and at rest
• Any credentials or access tokens used to connect your systems are encrypted and never stored in plaintext
• Access to client information is restricted to RGX Systems personnel who need it to deliver your engagement

6. Data Sharing

We share information only with service providers necessary to run our business and deliver an engagement — for example, our website form provider (which delivers Check-In form submissions to us by email), our email provider, cloud hosting providers, our payment processor, and the specific AI providers a given workflow uses. Each operates under terms limiting their use of your data to providing their service to us. We do not share your data with advertisers or data brokers, and we do not sell it. Our subprocessor list is available on request at security@rgxsystems.com.

7. Data Retention

• Business and account information is retained for the duration of your engagement and for a reasonable period afterward for support, billing, and legal recordkeeping purposes
• Access to your systems is disconnected when an engagement ends, unless you've engaged us for ongoing support
• Billing records are retained as required by applicable financial regulations
• You may request deletion of your account information, subject to legal and billing retention requirements, by contacting us

8. Your Rights

You have the right to:

• Access the information we hold about you and your engagement
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and billing retention requirements
• Request a copy of your information in a portable format
• Withdraw consent and end your engagement with us at any time, subject to the terms of your proposal or SOW

To exercise any of these rights, contact us at privacy@rgxsystems.com.

9. Cookies

Our public website uses minimal cookies necessary for basic site functionality. We do not use tracking cookies or third-party advertising cookies.

10. Business-to-Business Service

RGX Systems provides services to businesses. We do not knowingly collect information from individuals under 18, and we do not offer consumer-facing products.

11. Changes to This Policy

We may update this policy from time to time. We will notify active clients of material changes via email. Continued engagement after changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or requests, contact us at:

Email: privacy@rgxsystems.com
Website: rgxsystems.com