Legal

TERMS OF
SERVICE

Last updated: March 20, 2026

1. The Service

RGX Systems provides an AI Operating System ("the Service") that operates within Slack and Microsoft Teams. The Service connects to your third-party business tools — including email, calendar, CRM platforms, and file storage — to automate administrative tasks on your behalf.

The Service is provided on a subscription basis. Access is granted upon successful payment and completion of onboarding.

2. Eligibility

• You must be at least 18 years old to use the Service
• You must have the legal authority to enter into this agreement on behalf of your business
• You must provide accurate and complete information during registration
• The Service is intended for business use only

3. Subscription and Payment

Billing

• Subscriptions are billed monthly in advance
• Your subscription price is agreed upon at sign-up and confirmed via email
• Payments are processed securely by Stripe
• Subscriptions automatically renew each month unless cancelled

Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds are issued for partial months
• To cancel, contact support@rgxsystems.com

Price Changes

We may change subscription pricing with at least 30 days' written notice. Continued use after the notice period constitutes acceptance of the new price.

4. Your Responsibilities

• You are responsible for all activity that occurs under your account
• You must keep your login credentials and API connections secure
• You must ensure you have the right to connect the third-party services you link to RGX Systems
• You must not use the Service for any unlawful purpose
• You must not attempt to reverse-engineer, copy, or resell the Service
• You must not use the Service to send spam, phishing emails, or harass others

5. Third-Party Integrations

The Service connects to third-party platforms including Gmail, Outlook, Google Calendar, Slack, Microsoft Teams, HubSpot, Salesforce, Pipedrive, GoHighLevel, Google Drive, and OneDrive. By connecting these services, you authorise RGX Systems to access and act on your behalf within those platforms.

We are not responsible for the availability, functionality, or terms of any third-party service. Changes to third-party APIs may affect Service functionality — we will work to maintain integrations but cannot guarantee uninterrupted access.

6. AI-Generated Content and Approved Actions

The Service uses AI (Anthropic's Claude) to generate content including email drafts, summaries, reports, and responses. You acknowledge that:

• AI-generated content may contain errors or inaccuracies
• You are responsible for reviewing AI-generated content before sending or acting on it
• When you instruct or approve the AI Operating System to take an action — including sending emails, updating CRM records, or performing any task on your behalf — you accept full responsibility for that action and its consequences
• RGX Systems is not liable for consequences arising from AI-generated content or approved actions you choose to execute

7. Onboarding and Setup

The Service requires client-side setup to function. You are responsible for:

• Completing the onboarding process by connecting your Slack or Microsoft Teams workspace
• Connecting your own third-party accounts (Gmail, Outlook, CRM, calendar, file storage) using the provided OAuth links
• Ensuring your connected accounts have the necessary permissions for the Service to operate
• Typical setup is completed within 45 minutes — this is an estimate, not a guarantee

RGX Systems is not responsible for delays caused by your failure to complete onboarding or provide necessary account access.

8. Third-Party Integration Availability

The Service relies on third-party APIs including Gmail, Outlook, Google Calendar, Slack, Microsoft Teams, HubSpot, Salesforce, Pipedrive, GoHighLevel, Google Drive, and OneDrive. You acknowledge that:

• RGX Systems has no control over third-party platform availability, changes, or outages
• Third-party providers may change or restrict their APIs at any time, which may temporarily or permanently affect Service functionality
• We will make reasonable efforts to maintain and restore integrations when disruptions occur
• Temporary unavailability of a third-party integration does not entitle you to a refund or service credit

9. Data and Privacy

Our collection and use of your data is governed by our Privacy Policy, which forms part of these Terms. You retain ownership of all data you provide or that is accessed through connected integrations.

You grant RGX Systems a limited licence to access, process, and use your data solely to provide the Service.

10. Uptime and Support

We aim to maintain high availability but do not guarantee 100% uptime. Planned maintenance will be communicated in advance where possible. For support, contact support@rgxsystems.com.

11. Intellectual Property

RGX Systems, including its software, AI logic, system architecture, automation workflows, prompt engineering, integrations, design, and brand, is exclusively owned by RGX Systems LLC and protected by applicable intellectual property laws. You receive access to the Service only — no ownership, licence to replicate, or rights to the underlying technology are transferred to you.

You may not copy, reproduce, reverse engineer, decompile, disassemble, or create derivative works from any part of our Service without prior written permission from RGX Systems LLC.

11a. Confidentiality and Non-Disclosure

By using the Service, you agree to treat all aspects of the RGX Systems platform as confidential, including but not limited to:

• The system architecture, AI methodology, and automation logic
• Prompt structures, workflows, and integration patterns
• Pricing, onboarding processes, and internal tooling
• Any proprietary information disclosed during onboarding or use of the Service

You agree not to disclose, share, reproduce, or use any such confidential information for any purpose other than using the Service as intended. This obligation survives termination of your subscription.

11b. Prohibition on Reverse Engineering and Replication

You expressly agree that you will not, directly or indirectly:

• Reverse engineer, decompile, or attempt to derive the source code, architecture, or logic of the Service
• Build, develop, or assist in building any product or service that replicates, imitates, or competes with RGX Systems using knowledge gained from your access to the Service
• Share system details, screenshots of internal functionality, or workflow logic with any third party for the purpose of replication
• Use the Service to train, fine-tune, or inform any competing AI system or product

Violation of this clause will result in immediate termination of your access and may result in legal action seeking injunctive relief and damages.

11c. Legal Recourse

RGX Systems LLC reserves the right to pursue all available legal remedies for violations of these intellectual property and confidentiality provisions, including injunctive relief, monetary damages, and recovery of legal fees. Your acceptance of these Terms constitutes a binding legal agreement. We record the time, date, and IP address of your acceptance as evidence of this agreement.

12. Limitation of Liability

To the maximum extent permitted by law, RGX Systems shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or business opportunities
• Actions taken by the AI Operating System that you have authorised or approved
• Failures or changes in third-party integrations

Our total liability to you shall not exceed the amount you paid in the 3 months preceding the claim.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available." We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free or uninterrupted.

14. Termination

We may suspend or terminate your account if you:

• Breach these Terms
• Fail to pay your subscription fees
• Use the Service in a manner that harms others or creates legal risk

Upon termination, your access to the Service will cease and your data will be handled in accordance with our Privacy Policy.

15. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email with at least 14 days' notice. Continued use of the Service after changes constitutes acceptance.

17. Contact

For questions about these Terms, contact us at:

Email: legal@rgxsystems.com
Website: rgxsystems.com